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Fox Business
Fox Business
18 Mar 2023


The U.S. Department of Transportation released its 2022 Air Travel Consumer Report on Thursday.

Utilizing operational data from reporting carriers, the DOT found the best and worst performing airlines in on-time arrivals and cancelations.

Delta Air Lines Boeing 737-800 commercial aircraft

Delta Air Lines Boeing 737-800 commercial aircraft as seen on final approach landing at New York JFK John F Kennedy International Airport. ((Photo by Nicolas Economou/NurPhoto via Getty Images) / Getty Images)

Delta Airlines had the highest on-time arrival rate with 77.5% of flights. Delta was followed by American Airlines at 73.7% and United Airlines at 71.8%. 

TickerSecurityLastChangeChange % DALDELTA AIR LINES INC.32.96-0.74-2.20%AALAMERICAN AIRLINES GROUP INC.13.98-0.14-0.99%UALUNITED AIRLINES HOLDINGS INC.43.04-0.55-1.26%

Conversely, Frontier Airlines had the lowest on-time arrival rate at 56.6%, followed by Allegiant Air at 57.2% and Hawaiian Airlines at 58.1%.

TickerSecurityLastChangeChange % ULCCFRONTIER GROUP HOLDINGS9.11-0.28-2.93%ALGTALLEGIANT TRAVEL CO.80.88-5.49-6.36%HAHAWAIIAN HOLDINGS INC.8.10-0.29-3.46%

American Airlines logo on outside of building during daytime

The American Airlines logo is seen at John F. Kennedy Airport (JFK) in Queens, New York.  (JOHANNES EISELE/AFP via Getty Images / Getty Images)

"For calendar year 2022, the reporting marketing carriers posted an on-time arrival rate of 76.72% down from 78.97% for the same period in pre-pandemic 2019," the DOT reported.

American Airlines boasted the lowest flight cancellation rate at only 1.8%. American was followed by JetBlue Airways at 1.9% and Delta Air Lines at 2.9%. 

TickerSecurityLastChangeChange % JBLUJETBLUE AIRWAYS CORP.6.92-0.18-2.54%

A Southwest Airlines passenger jet lands

A Southwest Airlines passenger jet lands at Chicago Midway International Airport in Chicago, Illinois. ((Photo by KAMIL KRZACZYNSKI/AFP via Getty Images) / Getty Images)

On the reverse, Southwest Airlines had the highest rate of cancellation with a staggering 14.6%, after a massive system meltdown in December. This was followed by Alaska Airlines with 7.6% and Allegiant Air at 5.3%.

TickerSecurityLastChangeChange % LUVSOUTHWEST AIRLINES CO.30.03-0.44-1.44%

"For calendar year 2022, the reporting marketing carriers posted a cancellation rate of 2.7%, up from 1.9% for the same period in pre-pandemic 2019," the DOT reported.

FOX Business reached out to Southwest Airlines and Frontier Airlines for comment.