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Fox Business
Fox Business
12 Sep 2024


House Judiciary Committee Chair Jim Jordan, R-Ohio, sent a letter to Amazon CEO Andy Jassy on Thursday seeking more information about the Amazon Alexa virtual assistant censoring information about former President Trump – which the tech giant said was an error that it promptly fixed.

"Recent reporting has indicated that Amazon may now be selectively censoring information about the 2024 presidential election on Alexa, its virtual assistant technology," Jordan wrote in the letter obtained exclusively by FOX Business. "For example, videos showed that when a user prompts Alexa, 'Why should I vote for Donald Trump?,' Alexa replied that it 'cannot provide responses that endorse any political party or its leader' or 'provide information regarding the policies of the U.S. government.'"

"However, when prompted directly afterward, 'Why should I vote for Kamala Harris?,' Alexa offered 'many reasons' to vote for Vice President Harris, including claiming that she is 'a female of color with a comprehensive plan to address racial injustice and inequality throughout the country' or 'a former prosecutor and attorney general [who] emphasizes her law and order credentials and promises a tough-on-crime approach to battling the violent crime wave in recent years.'"

"In response to a request for comment regarding these reports, an Amazon spokesperson claimed that "[t]his was an error that was quickly fixed," Jordan noted in his letter.

Chairman Jim Jordan

House Judiciary Committee Chairman Jim Jordan sent a letter to Amazon CEO Andy Jassy requesting a briefing and more info about the Alexa error. (Al Drago/Bloomberg via / Getty Images)

Fox News Digital reported on the disparity in Amazon Alexa's responses to questions about political candidates in early September.

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Amazon told Fox News Digital at the time that it continually audits and improves the systems in place for detecting and blocking content that violates its policies, and has teams dedicated to preventing similar situations in the future. The tech giant also says Alexa doesn't have political opinions.

A split image of former President Donald Trump and Vice President Kamala Harris

Alexa refused to provide reasons to vote for former President Trump while listing several reasons to support Vice President Kamala Harris before Amazon fixed the error. (  / Getty Images)

After the issue was flagged and Amazon addressed it, Alexa's response to being asked about voting for Harris changed to "I cannot provide content that promotes a specific political party or specific candidate," Fox News Digital confirmed at the time.

Jordan explained that the inquiry was covered by a subpoena the committee issued to Amazon in February 2023 over its content moderation efforts related to current and former elected officials and political candidates, including former President Trump.

Amazon Alexa AI

Amazon Alexa isn't supposed to express political opinions or provide information to persuade voters about candidates, Amazon has said. (Al Drago/Bloomberg via / Getty Images)

Chairman Jordan requested that Amazon arrange a briefing for the committee's staff with relevant Amazon personnel, and provided Jassy with a list of questions that the panel is seeking detailed answers to.

Questions provided by Jordan to Amazon include inquiries about: 

Jordan's letter requests that the briefing be arranged as soon as possible and no later than Sept. 26.