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Fox Business
Fox Business
15 Mar 2024


McDonald's is working to fix a "technology outage" on Friday morning that's impacting its restaurants worldwide, even forcing some to temporarily close.

"We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved," McDonald's said in a statement to FOX Business. 

The company also confirmed that "the issue is not related to a cybersecurity event." 

McDonald's Japan posted on X on Friday morning that "many stores nationwide are temporarily closed" due to a "system failure." 

McDonald's location

McDonald's restaurant is seen in Nice, France, on May 23, 2023. (Jakub Porzycki/NurPhoto via Getty Images / Getty Images)

"We apologize for any inconvenience this may cause and ask that you please wait for a while until the service is restored," the company said in a post translated to English.

Downdetector, which provides real-time information about the status of various websites and services, also saw a spike in issues with the company's app on Friday morning. 

TickerSecurityLastChangeChange % MCDMCDONALD'S CORP.281.73-1.13-0.40%

Some locations are already back up and running in Bangkok, Milan and London, according to The Associated Press.

Additionally, a McDonald’s spokesperson in Denmark told the outlet that the "technology failure" was resolved in the country, and that its restaurants were open.

The exterior of a McDonald's in Kuala Lumpur, in Malaysia.

A McDonald's in Kuala Lumpur, in Malaysia. (Mohd Samsul Mohd Said/Getty Images / Getty Images)

McDonald's didn't provide more details on the event, but the owner of several McDonald’s restaurants in central Sweden, Patrik Hjelte, told a local newspaper that "all McDonald’s restaurants are connected to a global network and that is what’s messed up," according to the AP.