


Well, this statement, pointing out that people are just too dumb to realize how cool their rebranding at Cracker Barrel really is, will totally make things worse. You'd think any business would want to listen to its customers, especially when so many are being THIS VOCAL about it.
But far be it from us to tell a leftist, middle-aged white woman in chunky glasses what to do.
Ahem.
Check this out:
So they think new generations will want something sterile and boring?
Weird.
Plenty of people have grown up with that exact branding and still enjoy the restaurant for what it is. We didn't think they could make things worse but they just did.
ACES, GUYS.
Post continues:
... (“we’re sorry you’re offended, but not really”).
It's very much about making people feel BAD for being angry about how hard they've worked to make their branding less likable and cold.
Guess how this is going over:
Right? Just shut up, make good food, and provide excellent customer service. Why complicate things?
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