“I remember waking up and my head was just pouring with blood, kids were screaming, people running around everywhere, it was so frantic. It was like something out of a movie.
“I remember I felt the back pain straight away and blood was just pouring from my head.
“I tried to use my cushion to stem the blood – one of the ones they hand out for on the flights.
“Once we landed, I was near the back of the plane and I remember the medical staff running on and having to step over all the injured people on the floor.
“They couldn’t get a stretcher to me so I was supported off the plane.
“I told them about my spinal pain and the workers had to pick me up, support me under my armpits and carry me to a wheelchair.
‘It was just all so traumatic’
“I guess they couldn’t fit a stretcher right down the back because of the people on the floor or they might not have picked up on it due to all the chaos happening.
“I was just a bit quiet in the aftermath, to be honest – it all felt so surreal. I didn’t scream or anything.
“It was just all so traumatic. When I came round and saw people on the floor, being stretchered – like I say, it felt like something from a movie, not real life.”