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NY Post
New York Post
11 Sep 2024


NextImg:Starbucks barista lists three ‘infuriating’ customer habits that make their job harder: ‘I’ll cry in anger’

They’ve got a latte problems with you people, and now you’re going to hear about it.

A piping hot and bothered Starbucks barista stirred up something of a brew-ha-ha online recently, by roasting what they felt to be the most irksome habits common to patrons of the coffee chain.

“I’ve had such a sh–ty day and customers just love to make it so much harder,” the worker frothed on Reddit.

A Starbucks worker recently wailed online about these bothersome customer habits. Steve – stock.adobe.com

The grande fracas began after they listed what they say are the three cardinal sins too many people commit when ordering.

Here’s how they say customers can be better — particularly when pulling into the drive-thru.

For starters, don’t suddenly decide to make last-minute additions to your order right as you pull up to the window, the worker says.

A barista at Starbucks broke down annoying customer habits. Heorshe – stock.adobe.com

“It’s so infuriating…when we could’ve had it ready for you if you ordered at the [voice] box,” the employee wrote. “Stop that s–t. It’s so f–ing annoying.”

Next, if you’re picking up a mobile order via the drive-thru, “say your name and not just ‘I have a mobile order.'”

“I have a million of them, who are you?”

The scorned employee listed buzzing past the drive-thru box as another faux pas.

“Stop, greet, say your name and pull up if the barista says [your order is] ready.”

Last but not least, the drive-thru is not an appropriate setting to reload money onto one’s Starbucks card.

Rethink your drive-thru behavior, one Starbucks worker warns. Rotana – stock.adobe.com

“Be ready! Stop doing your make up, stop doing your hair, pause on the call, whatever it f–ing is just be ready so we can take your form of payment and you can go!”

“I know I’m missing more but geez if I keep typing I’ll actually cry in anger.”

In the past, other baristas have said customers who ask for their “usual” rather than naming the order are also considered annoying.