Southwest Airlines claims Savannah Chrisley told a “different story” about what really transpired when she was kicked off her flight for being an “unruly passenger.”
A rep for the airline alleges to Page Six Saturday that the “Chrisley Knows Best” alum “repeatedly insulted several employees” and, because of her actions, was “denied boarding on her original flight” and booked on a “later flight the same day.”
The spokesperson further claims that the reality star “arrived at the gate late in the boarding process and was asked to gate-check her bag due [to] the overhead bins being full and to avoid delaying the more than 100 passengers already onboard the aircraft.”
The airline concludes that they are aware of Chrisley’s Instagram videos and is “looking into the situation.”
The former pageant queen, 25, took to social media on Thursday to share her side of the story, stating that an attendant would not allow her to board her flight out to Tennessee.
“This man right here … um, awful,” she said in a video, while zooming in on an employee who worked at the gate.
“I went to board my flight to get on and he told me that I had to check my bag. I was like, ‘Okay, if you wouldn’t mind, I’m gonna take my bag on the flight, see if I can’t make it fit and if not, I’ll check it.’”
Chrisley claimed the employee allegedly called her an “unruly passenger” for pushing back.
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The TV personality then said she explained to the Southwest worker that she needed to get home to her 10-year-old niece, Chloe, whom she recently got full custody of after her parents, Todd and Julie Chrisley, were sentenced to a combined 19 years in prison for tax evasion and fraud.
“And well, the Southwest attendant said, ‘I don’t care,’” Savannah alleged.
The “Unlocked with Savannah Chrisley” host confirmed she was booked on another flight and shared a selfie of herself looking stressed out on the plane at nearly 2 a.m.
Savannah’s rep did not immediately return Page Six’s request for comment on Southwest’s claims.