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NY Post
New York Post
28 May 2024


NextImg:NYC students are asked to participate in remote-learning simulation — on their day off

Big Apple families are being guilt-tripped by the city into joining a remote-learning simulation on their kids’ day off to better prepare for an emergency after a technical meltdown during a February snow day.

Students and families have been asked to voluntarily log into their school systems at a pre-scheduled time slot June 6 to engage in the non-instructional activity.

But they also are being warned that the set-up will work best only with their help, saying the more who participate, “the more accurate and useful” the resulting crucial data will be — infuriating some parents already miffed about the winter flub.

“I didn’t even know about this. But I won’t be participating,” Manhattan mom Alison Devlin told the Post on Tuesday.

Diane Tinsley, another mom from Manhattan, said, “I don’t think my son will participate because he’s wrapping up his senior year, and we don’t have time for this nonsense.”

The upcoming simulation comes after schools Chancellor David Banks reassured city public-school families in February that their system was ready to go virtual during a snow day — yet when thousands of them tried to log in, they were saddled with glitches and error messages.

“This activity is entirely voluntary.” the city Department of Education said of the upcoming simulation to test changes in the school’s remote-learning system.

“However, the more students that participate by logging into NYCPS systems, the more accurate and useful this emergency readiness exercise will be in preparing our schools for the shift to remote instruction in the event of an actual emergency or mandated remote day,” the DOE nudged. “This effort serves in conjunction with ongoing load testing conducted.”

chancellor david banks
The city Department of Education, headed by Chancellor David Banks, is urging families to join a remote learning simulation — on the students’ day off — to avoid another system meltdown like the one that occurred in February. LP Media

Adam Bergstein, an English teacher at Forest Hills High School in Queens, told The Post that June 6 was supposed to also be set aside for professional development.

“I think this latest decision is completely asinine and indicative of how this broken bureaucracy tries to function,” Bergstein said.

“To assume students will be getting up and logging on a computer for no pedagogical reason is not only a waste of time but highly unproductive for all parties involved.”

Tinsley, who also said she hadn’t “received anything official from the DOE” about the simulation, agreed with Bergstein, adding that, “with no teachers/students available for this experiment, any data generated is irrelevant.”

In February, Banks was quick to blame the firm IBM — which handles authentication for the virtual platforms — saying that the company was “not ready for prime time.”

snow day
Banks had reassured families that the schools’ remote system was ready to go virtual during the snow day, only to see it go haywire. Gabriella Bass

DOE officials then conceded in a March City Council hearing that IBM had only been contracted to guarantee 400 “transactions per second,” a set-up that quickly buckled under the pressure of a school system with close to 1 million students and staff.

IBM and the DOE have since been working together to improve performance, scalability and reliability of their log-in services including a series of performance tests to endure high user loads, officials said.

It’s hoped the testing will report how many logins can be processed at a time and will be used to predict how the system will perform under pressure of a heavy load of users.

Asking families to stagger their login may also be involved in future remote learning days, officials said.

“In a world where extreme weather conditions are more commonplace, it is essential that our school system is prepared to pivot to virtual learning and that our students don’t lose critical instructional hours,” Banks said in a statement.

“We are encouraging every family to participate in this test to help us ensure that our families are ready to go remote if and when the time comes.”

During previous remote practices, schools conducted exercises at different times and on different days.

IBM was not involved in the city’s previous remote learning drills — a noticeable difference to next week’s session.

IBM did not immediately respond to a Post request for comment.