Claudette McGowan has spent more than 25 years in the technology industry, optimizing infrastructure and designing new approaches that improve services.

She graduated with a bachelor of arts from Lakehead University and was awarded a doctor of laws degree, honoris causa, from Carleton University, in recognition of her distinguished career as a leader in global information technology. McGowan has worked with companies like Bank of Montreal, TD Bank, North York General Hospital and Metropolitan Police Services. Most recently, she became an independent director of the Air Canada board in May 2023.