A woman with a rare skin condition says she was humiliated after she was asked to get off of a Southwest Airlines flight.

Brianna Solari was boarding the plane at the Hollywood Burbank Airport on Aug. 1 after receiving surgery for her condition. She was sitting down when a crewmember approached her and said there were concerns that she had a communicable disease, and mentioned chicken pox, she told Los Angeles-based television network KTLA.

“I’m aware of how I look with all of these scabs on me,” said Solari, a nurse from Sacramento.

“I know it’s unpleasant. I suffer from a genetic illness and I got surgery to improve my appearance and self-esteem.”