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National Post
National Post
8 Jul 2024


NextImg:No music, dimmed lights help shoppers during sensory-friendly hours at retailers

VAUGHAN, Ont. — It’s a Tuesday morning at a Walmart just north of Toronto and there’s a sense of calm hanging over the store.

No music is blaring, announcements can’t be heard, and in the sprawling entertainment section the TVs are displaying a static blue screen instead of their usual flashy programming.

The subdued atmosphere is all part of a sensory-friendly experience Walmart Canada recently launched every Monday, Tuesday and Wednesday at its 403 stores in a bid to make shopping trips easier for people who have disabilities, who are sensitive to busied environments, or who are just looking for a quieter retail experience.