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National Post
National Post
27 Jul 2024


NextImg:Government chatbots? It’s one possibility under Ottawa’s new AI strategy

OTTAWA — Delayed air passengers, disgruntled phone customers and even hungry people craving a slice of pizza increasingly find their pleas to private companies being answered by artificial intelligence.

Soon Canadians who need to reach out to the federal government could also find themselves talking to an employee who’s been helped by non-human assistants.