OTTAWA – The former head of the CBSA said the scandal plagued ArriveCan app was the only way to deal with the border issues the pandemic presented and he is proud of how his agency responded.

John Ossowski, led the border agency from 2016 to 2022, before leaving and joining PriceWaterhouseCoopers, an international consulting firm. He told MPs on the House of Commons public accounts committee Thursday that the pandemic presented a set of challenges unlike anything they had ever faced.