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National Post
17 Dec 2024

After 32 days on strike, Canada Post employees have been ordered back to work starting Tuesday, just in time for the holidays — but the trust between consumers and small businesses has already been damaged, says Lisa Hutcheson, a retail expert and managing partner at J.C Williams Group.
“There is still going to be a trust factor,” said Hutcheson. “Canada Post is going to have a huge backlog, and it’s hard to know whether or not they’re going to be working at optimal capacity as they return to work.”