As many as 12,000 people are still without water after Storm Ciaran damaged a treatment plant in Surrey, a council leader has confirmed.

Thames Water said problems remain in areas including Guildford and Godalming following the storm which created issues at the Shalford water treatment works.

<p>The water company has apologised for the issues but Waverley Borough Council leader Paul Follows has condemned the firm over their "lack of communication".</p>

The water company has apologised for the issues{ai:summary}<p>After Storm Ciaran caused damage to a water treatment plant in Surrey, approximately 12,000 people in areas including Guildford and Godalming are still without water. Waverley Borough Council leader, Paul Follows, criticized Thames Water for their lack of communication regarding the ongoing problems. #ukraine</p>

Thousands left without water as major incident declared - 'Infrastructure is crumbling'

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