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GB News
GB News
20 Dec 2023


NextImg:Sleigh it right: Network Rail sorry after Christmas message mishap

Network Rail has apologised to its staff after it emailed them a “happy holidays” and omitted any reference to Christmas.

In a message to all staff in the Southern region, the exec team wrote “we’re sorry we didn’t get our messaging right.”

The email, sent earlier today, said “On Monday we sent a message to everyone across Southern region to wish you happy holidays.

“Since then, we’ve had some people getting in touch asking why we chose this wording, instead of the traditional Merry Christmas message which we would usually say.”

In a message to all staff in the Southern region, the exec team wrote 'we’re sorry we didn’t get our messaging right'

Getty

In an email seen by GB News, they added: “In the spirit of listening, learning and improving, we’ve reflected on the feedback we’ve received from colleagues.

"And we’re sorry we didn’t get our messaging right.”

The Network Rail branch has since updated its message to staff, writing: “On behalf of all of us, for those celebrating over the coming days, we wish you a very Merry Christmas – and if you are working over the holiday period, thank you and stay safe.”

In a statement, Network Rail said: "A draft note from one of our regional teams was mistakenly issued to small number of staff this morning and was quickly withdrawn and reissued wishing everyone a ‘Merry Christmas’.

"With Christmas trees, carol singers and even a Santa’s grotto at almost all of the stations we look after – the country’s biggest and busiest like Waterloo and Victoria and Birmingham New Street – you can’t get much more ‘Christmassy’ than Network Rail!"