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Forbes
Forbes
1 Aug 2023


American retail and health care company CVS Pharmacy logo...

CVS Health plans to shed 5,000 jobs across the country as the retail drugstore giant is spending ... [+] billions of dollars adding healthcare services. In this photo, the CVS Pharmacy logo seen at one of their stores in San Francisco. (Photo by Alex Tai/SOPA Images/LightRocket via Getty Images)

SOPA Images/LightRocket via Getty Images

News CVS Health plans to shed 5,000 jobs across the country comes in the wake of the retail drugstore giant’s billions of dollars in spending to add healthcare services to its stores and medical care provider networks.

Several news outlets including the Wall Street Journal Monday night reported that the drugstore giant, which has more than 300,000 employees across the country, would be notifying the 5,000 impacted employees in the coming weeks, according to a memo sent to workers on Monday.

In the memo, CVS stated the company is “evolving to adapt to new consumer health needs and expectations.”

“As part of an enterprise initiative to reprioritize our investments around care delivery and technology, we must take difficult steps to reduce expenses,” a company spokesman told WPRI News in Providence, Rhode Island. “This unfortunately includes the need to eliminate a number of non-customer facing positions across the company.”

CVS, which is based in Woonsocket, R.I. and is that state’s biggest company, reports second quarter earnings on Wednesday. The company is expected to disclose more details about the cost-cutting plan in its earnings report.

CVS has made two huge acquisitions this year. In May, the company completed its $10.6 billion acquisition of Oak Street Health, adding a large network of doctor-staffed clinics primarily used by seniors. CVS reportedly beat out several other suitors for Oak Street.

And CVS Health in March of this year closed its $8 billion acquisition of Signify Health, bringing the drugstore giant in-home medical services from a national network of clinicians.

CVS isn’t the only retailer making big investments in healthcare that is shedding jobs. Rival Walgreens, too, is spending billions of dollars on everything from doctor-staffed clinics via its investment in VillageMD to home care and technology.

To maintain growth and improve operations, Walgreens in June said it is taking “immediate actions” that include another $600 million in cost-cutting. Thus, Walgreens “transformational cost management program” target is now $4.1 billion by fiscal 2024 compared to an earlier goal of $3.5 billion.

Walgreens this year has cut hundreds of jobs, including more than 500 positions in its corporate offices, the company disclosed earlier this year.