Carol Kulvicki, of Lake Arrowhead, told the station that food drop-offs have been six miles away from her location and that the county had said it was not responsible for plowing the access road she lives on.
"The only help we are getting are our mountain neighbors. They're our heroes," she explained.
CA MOUNTAIN ROADS CLOSE ONCE AGAIN AS ANOTHER WINTER STORM HITS THE STATE
Richard Pelayo clears snow from his driveway after a series of winter storms dropped more than 100 inches of snow in the San Bernardino Mountains in Southern California on March 6, 2023, near Twin Peaks, California. (Mario Tama/Getty Images)
Following the once-in-a-generation snowfall, California Gov. Gavin Newsom declared a state of emergency in 13 counties, including in San Bernardino.
Residents found themselves unable to leave their homes or free their vehicles.
Furthermore, a shortage of tire chains hampered authorities' response and the snowfall exceeded the capability of plows to clear roads, requiring earth-moving equipment and dump trucks to move the snow. Highways were closed to all but emergency vehicles and roof collapses were reported.
Now, San Bernardino County estimates more than 80% of county-maintained roads are passable. However, state and county plows are not allowed onto private property. The county said contractors have to do those jobs.
People walk along a plowed street after a series of winter storms dropped more than 100 inches of snow in the San Bernardino Mountains in Southern California on March 6, 2023, in Crestline, California. (Mario Tama/Getty Images)
TEEN HIKERS STRANDED IN CALIFORNIA SNOWSTORM FOR DAYS HUDDLED TOGETHER TO SURVIVE, AUTHORITIES SAY
Clearing of state routes has been done by California Department of Transportation equipment and highways have intermittently been open with a warning that anyone who goes down may not be allowed back up.
While more removal equipment and grocery trucks were brought into the area and distribution centers were set up – with the National Guard also responding and search and rescue teams conducting residence checks and digging out gas meters – residents lending a helping hand are exhausted.
Resident Jessica Neakarse helps re-stock Mountain High Market after a series of winter storms dropped more than 100 inches of snow in the San Bernardino Mountains in Southern California on March 6, 2023, in Twin Peaks, California. (Mario Tama/Getty Images)
Andrew Braggins, of Crestline, told The Associated Press that most of his neighbors' properties are still buried days later. He and his wife have been taking boxes of food from the distribution center and delivering them to neighbors.
"We have to climb over 10-foot snow berms and carry them through deep snow down 60-foot driveways. It is exhausting," Braggins said.
Residents who are trapped who need help for non-life-threatening emergencies can call (909) 387-3911.
The Associated Press contributed to this report.