Here's what she has to say:
"It all started when my Facebook was hacked. I couldn't get in to change my password, so I googled Facebook customer service. A number came up, which I foolishly called.
I was told to download the Anydesk app. He asked to type in my address, but the screen never came up. I started feeling uncomfortable, so I hung up and uninstalled the app. My question is, has my Samsung android phone been invaded?
I got a new credit card number, but I am afraid to use it on my phone. Any information you could give me would be greatly appreciated! Thank you so much for your time!!!" - Sue M.
Sue was right to uninstall the Anydesk app, as this scam has been used before by other Facebook scammers.
PEDOPHILES ARE USING THE METAVERSE TO LURE UNSUSPECTING CHILDREN, ACCORDING TO POLICE DATA
Learn about a new scam that could target Facebook users. (REUTERS/Dado Ruvic/Illustration)
It has been reported before that scammers will call innocent victims and tell them to install the Anydesk app, just like this one did with Sue.
Anydesk is a secure app that allows IT experts to work on your computer remotely with whatever tech issues you're having, which would make sense considering Sue was intending to call Facebook for IT help.
However, scammers will ask you to download this app so that they can access your computer or mobile phone to get personal and bank details. Once they have this information from you, there's no telling how much damage they can do.
WARNING OVER NEW EMAIL SCAMS TARGETING FACEBOOK, APPLE USERS
Anydesk is an app used to connect to devices remotely. (CyberGuy.com)
As Sue was worried about whether her phone had been hacked by these potential scammers, here are a few red flags to look out for in case you are having the same issue:
Check out our tips on what to do if your phone has been hacked by heading over to CyberGuy.com and searching "how to tell if your phone has been hacked" by clicking the magnifying glass at the top of my website.
There are a few steps you should take to make sure you never fall for a scammer's tricks.
I’ve broken down the top antivirus protection for Mac, PC, iOS and Android devices. My top pick is TotalAV and includes real-time anti-malware protection which keeps your computers protected against the very latest threats.
See my expert review of the best antivirus protection for your Windows, Mac, Android and iOS devices by searching "Best Antivirus" at CyberGuy.com by clicking the magnifying glass icon at the top of my website.
I INTERVIEWED CHATGPT AS IF IT WAS A HUMAN; HERE'S WHAT IT HAD TO SAY THAT GAVE ME CHILLS
Go to CyberGuy.com for reviews of the best antivirus software and more. (CyberGuy.com)
Related: Warning over new email scams targeting Facebook, Apple users
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